daha sonra bana şöyle bir cevap geldi;

Hello Burak,

Thank you for contacting Steam Support.

In order to investigate this issue, we must verify the purchase receipt and your ownership of the CD Key.

Please handwrite your Support Ticket Number 1253-DGJN-9898 on the quick reference card or sticker above the CD Key (the number should not be written on a separate piece of paper or inserted with an image editor) and reply with a digital photo or scan of the CD Key and the receipt for your recent purchase. Please ensure that you submit a full-color image in .jpg format, rather than a photocopy.

If you have any difficulty locating the CD Key on the packaging, please see the following link:
http://support.steampowered.com/kb_a...7480-WUSF-3601

Example scans:
http://support.steampowered.com/imag...366/cdkey1.jpg
http://support.steampowered.com/imag...366/cdkey2.jpg

We accept receipts issued within the last 90 days. Receipts from auction sites and used merchandise sellers will not be accepted.

After verifying your proof of ownership we will gladly assist you with this issue.